1. Tell us what you need
Show us how you handle customer service by walking us through, step by
step, how you want things done.
2. Connect your systems
Connect your systems to ours using a multitude of methods.
3. Let us handle it
Now sit back and watch us work. Our operators take care of your
customers. You can approve the release of tickets and suggest edits until you’re
4. Learn about your customers
By getting an outside perspective from CS professionals, we can discuss possible improvements to your processes and procedures. We automatically flag any unique questions or tidbits that stand out to us.
5. Stay in the loop
We communicate with you using whatever medium you prefer:
Slack, SMS, email, phone, tin cans, smoke signals... whatever you want.
6. Grow together
Make changes to how we work on your behalf at any time. If your
volume grows, we have elastic plans available to ensure your customers get the service they